Fixed-Fee Managed IT vs Break-Fix: The True Cost of Reactive Support

In a traditional break-fix IT model, the IT provider only makes money when your systems are broken. Their business model thrives on your downtime and frustration.

With a proactive Managed IT agreement, both parties are aligned: the provider charges a fixed monthly fee, giving them every incentive to keep your systems running smoothly, patched, and immune to outages.

When you factor in the lost productivity of your fee-earners and the risk of unpatched vulnerabilities, managed IT consistently delivers superior ROI.