What IT support does a startup need?
Early teams need email, collaboration, secure devices and accounts running quickly, usually without a dedicated IT person. Choices made in the first months, such as how accounts and devices are managed, are hard to undo later. Our IT support for startups sets things up properly from the start.
What should we get right early?
Investors, enterprise customers and insurers increasingly ask about security. The Essential Eight is a useful guide. We help you set up multi-factor authentication, device management, backup and offboarding without slowing the team down. See our cyber security service.
Microsoft 365 or Google Workspace?
Either can work. We set up and manage both, migrate you if you change your mind, and make sure backup covers it. Our cloud migrations service handles the move without losing mail or files.
What is included in the plan?
- Unlimited remote and on-site IT support, 8.30am to 8.30pm, with 24/7 support available as an option
- All individual user licensing included
- Password manager, antivirus, antimalware, application control and Microsoft 365 monitoring
- Microsoft 365 and Google Workspace backups with 7-year retention
- Cyber security training twice a year, face to face, plus monthly phishing exercises
- a guaranteed on-site visit every 2 weeks, at no added cost
Can the plan grow with us?
Yes. Add users as you hire and we handle laptops, licences and accounts. If you move into an office, we can help with network management, Wi-Fi and phones.
Do we cover your area?
We support businesses across Western Sydney, Northern Sydney and the Central Coast, and the fortnightly on-site visit applies in all three.
How much does it cost?
Pricing depends on how many users you have and what you want covered. We offer fixed service plans, prepaid hours or ad-hoc support, and we quote after a short conversation about your setup. Book a call to talk through your plans. Individual user licensing is included, so there are no surprise licence charges, and we can compare your current provider's agreement with ours.
Not sure where you stand? Take a 2-minute check.
Questions we get asked
How much does IT support for a startup cost?
It depends on how many users you have and what you want covered. We offer fixed service plans, prepaid hours or ad-hoc support, and user licensing is included in the plan. We quote after a short conversation about your team. Book a call or take the IT health check and we will confirm the details for your business.
Can you set up a new business from scratch?
Yes. We set up your domain, Microsoft 365 or Google Workspace, devices, security and backup so new starters can work on their first day, and we can advise on the right setup for your stage. Ask us and we will explain how this would work for your team.
Can you help with investor or customer security questions?
We can document what is in place, close obvious gaps and keep records tidy. We do not certify compliance, but sound controls and clear answers make due diligence smoother. We are happy to walk through the specifics before you commit to anything.
Do you support remote startup teams?
Yes. Support is remote and on site, 8.30am to 8.30pm, with managed devices and secure access for remote staff. A guaranteed on-site visit every 2 weeks at no added cost applies if you have an office. Book a call or take the IT health check and we will confirm the details for your business.