Do you provide IT support in Macquarie Park?
Yes. Fast Response IT provides IT support Macquarie Park businesses can use remotely and on site. The plan includes unlimited support and all individual user licensing, with a help desk open 8.30am to 8.30pm.
What is IT like in Macquarie Park?
Macquarie Park is a large business park around Macquarie University and Macquarie Centre, with offices on Waterloo Road, Talavera Road and Epping Road. It is known for technology, pharmaceutical and life sciences companies, alongside Australian offices of larger corporates.
Many teams here run cloud tools, shared lab or project data and a hybrid working week. Metro and bus links make it easy for staff to commute, so offices often need a good mix of remote access and in-office Wi-Fi.
Because many companies here are the Australian arm of a larger group, IT often has to match a head office standard for security and reporting. We can work to a written policy, document what is in place and keep Microsoft 365 or Google Workspace configured consistently. Our ISO 27001 certification for managed IT services also helps when a parent company asks about your suppliers.
For teams growing quickly, onboarding speed matters. We prepare accounts, licences, laptops and security settings before a new person starts, and remove access promptly when someone leaves. All individual user licensing is included, which keeps hiring costs predictable.
What do Macquarie Park teams get with the plan?
Most requests are solved remotely. You also get a guaranteed on-site visit every 2 weeks, at no added cost, with extra visits arranged for installs, meeting-room setups and office moves.
The plan covers cyber security training, monthly phishing exercises, a password manager, application control and 24/7 monitoring.
Which services suit Macquarie Park firms?
Growing teams often need cloud solutions, network management for Wi-Fi and secure access, and cyber security. We work with Microsoft, Google Workspace, Azure, AWS, UniFi, Cisco and Aruba.
Where else do you work nearby?
See Northern Sydney, Chatswood and St Leonards.
How do I get started?
Take the IT health check or book a conversation. You can also call 1300 600 008.
Not sure where you stand? Take a 2-minute check.
Questions we get asked
Can you support a technology or life sciences company in Macquarie Park?
Yes. We support small and medium teams that rely on cloud tools, shared data and secure access. We work with Microsoft, Google Workspace, Azure and AWS, and can help with security, backups and networks. Tell us about your systems and we will outline how support would work.
Do you help with office Wi-Fi and networks in Macquarie Park?
Yes. We work with UniFi, Cisco, Aruba and Juniper and can look after Wi-Fi, switching, firewalls and secure remote access. That helps hybrid teams where staff move between meeting rooms, desks and home throughout the week. Contact us and we will confirm the details for your business.
How much does IT support cost in Macquarie Park?
The price depends on how many users you have and what is covered. We offer fixed service plans, prepaid hours or ad-hoc support, and all individual user licensing is included in a plan. Take the [IT cost check](/start/it-cost-check) or book a conversation and we will quote for your Macquarie Park team.
Do you come on site in Macquarie Park?
Yes. Remote and on-site support are both unlimited in the plan, and you get a guaranteed on-site visit every 2 weeks, at no added cost. Most issues are fixed remotely through the help desk, so you rarely wait for a visit. Our address is a postal address only, so we arrange visits with you in advance.
Can you manage Microsoft 365 for a growing team?
Yes. We manage user accounts, licensing, security settings and monitoring for Microsoft 365, and the plan includes all individual user licensing. Backups of Microsoft 365 are kept for 7 years, so adding or removing staff stays simple and records stay protected.