Do you provide IT support in Somersby?
Yes. Fast Response IT provides IT support Somersby businesses can call on, remotely and on site. The plan includes unlimited support, all individual user licensing and a help desk open 8.30am to 8.30pm. Somersby businesses mix offices, workshops and yards.
What is IT like in Somersby?
Somersby and Kariong are the Central Coast's main industrial and business park area, close to the M1 and Gosford.
Manufacturers, trades, wholesalers, transport and trade suppliers, with offices behind them, are typical.
Many sites need a stable network across an office, a workshop and a yard. We keep it monitored, backed up and secure, and visit on site regularly.
What does the plan include?
- Unlimited remote and on-site IT support
- All individual user licensing
- Cyber security management and training, with 2 face-to-face sessions a year and monthly phishing exercises
- Microsoft 365 and Google Workspace backups with 7-year retention
- 24/7 remote monitoring and management
- Support 8.30am to 8.30pm, with 24/7 support as an option
Do you visit Somersby offices and sites?
You get a guaranteed on-site visit every 2 weeks, at no added cost, and extra visits are arranged for installs, cabling and moves. Most issues are fixed remotely, so staff do not wait for a technician. We have a postal address only, so visits are booked with you in advance.
Who do we help in Somersby?
We work with field service and trade businesses and professional services and other small and medium businesses. Popular starting points are network management and the IT health check.
Which nearby areas do you cover?
Fast Response IT also supports Gosford, West Gosford, Erina, Tuggerah. See all areas we cover.
How do you get started?
Take the two-minute IT health check or book a conversation. We call, talk through what you need and plan the move with no obligation.
Not sure where you stand? Take a 2-minute check.
Questions we get asked
Can Fast Response IT support my Somersby business?
Yes. We support small and medium businesses in Somersby and across the Central Coast. Most help is remote, with on-site help arranged when a job needs someone there. You also get a guaranteed on-site visit every 2 weeks, at no added cost.
How much does IT support cost in Somersby?
The price depends on how many users you have and what is covered. We offer fixed service plans, prepaid hours or ad-hoc support, and all individual user licensing is included in a plan. Take the [IT cost check](/start/it-cost-check) or book a conversation and we will quote for your Somersby team.
Do you come on site in Somersby?
Yes. Remote and on-site support are both unlimited in the plan. You also get a guaranteed on-site visit every 2 weeks, at no added cost. Most issues are fixed remotely through the help desk, so you rarely wait for a visit. Our address is a postal address only, so we arrange visits with you in advance.
What is included in IT support for Somersby businesses?
Unlimited remote and on-site support, all individual user licensing, a password manager, antivirus, antimalware, application control, Microsoft 365 monitoring, backups with 7-year retention, 24/7 monitoring and security training with monthly phishing exercises.
Can you support more than one site around Somersby?
Yes. One plan and one help desk cover every site, whether that is an office, a warehouse or a depot. Tell us your locations and what runs at each, and we will confirm how support would work, including nearby areas such as Gosford.
