Do you provide IT support in The Entrance?
Yes. Fast Response IT provides IT support The Entrance businesses can call on, remotely and on site. The plan includes unlimited support, all individual user licensing and a help desk open 8.30am to 8.30pm. The Entrance businesses are mostly small teams without their own IT person.
What is IT like in The Entrance?
The Entrance, Long Jetty, Bateau Bay and Toukley run along the northern Central Coast lakes and beaches.
Retail, hospitality, health and aged care, trades and professional firms are typical.
Customer-facing businesses need payment systems and Wi-Fi that stay up. We monitor your systems around the clock and fix problems fast.
What does the plan include?
- Unlimited remote and on-site IT support
- All individual user licensing
- Cyber security management and training, with 2 face-to-face sessions a year and monthly phishing exercises
- Microsoft 365 and Google Workspace backups with 7-year retention
- 24/7 remote monitoring and management
- Support 8.30am to 8.30pm, with 24/7 support as an option
Do you visit The Entrance offices and sites?
You get a guaranteed on-site visit every 2 weeks, at no added cost, and extra visits are arranged for installs, cabling and moves. Most issues are fixed remotely, so staff do not wait for a technician. We have a postal address only, so visits are booked with you in advance.
Who do we help in The Entrance?
We work with healthcare practices and NDIS providers and other small and medium businesses. Popular starting points are managed IT support and the IT health check.
Which nearby areas do you cover?
Fast Response IT also supports Wyong, Tuggerah, Erina, Terrigal. See all areas we cover.
How do you get started?
Take the two-minute IT health check or book a conversation. We call, talk through what you need and plan the move with no obligation.
Not sure where you stand? Take a 2-minute check.
Questions we get asked
Can Fast Response IT support my The Entrance business?
Yes. We support small and medium businesses in The Entrance and across the Central Coast. Most help is remote, with on-site help arranged when a job needs someone there. You also get a guaranteed on-site visit every 2 weeks, at no added cost.
How much does IT support cost in The Entrance?
The price depends on how many users you have and what is covered. We offer fixed service plans, prepaid hours or ad-hoc support, and all individual user licensing is included in a plan. Take the [IT cost check](/start/it-cost-check) or book a conversation and we will quote for your The Entrance team.
Do you come on site in The Entrance?
Yes. Remote and on-site support are both unlimited in the plan. You also get a guaranteed on-site visit every 2 weeks, at no added cost. Most issues are fixed remotely through the help desk, so you rarely wait for a visit. Our address is a postal address only, so we arrange visits with you in advance.
What is included in IT support for The Entrance businesses?
Unlimited remote and on-site support, all individual user licensing, a password manager, antivirus, antimalware, application control, Microsoft 365 monitoring, backups with 7-year retention, 24/7 monitoring and security training with monthly phishing exercises.
Can you support more than one site around The Entrance?
Yes. One plan and one help desk cover every site, whether that is an office, a warehouse or a depot. Tell us your locations and what runs at each, and we will confirm how support would work, including nearby areas such as Wyong.